Communication Skills

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We have all heard the buzz words "Seek first to understand, then to be understood". Understanding the 4personality types you will teach you to speak in these patterns. Effective communication examines the elements of communication and describes how you can send clear and consistent messages to others. This workshop covers effective listening and feedback skills, but much more.
Objectives
 
  • Better communication skills
  • Freedom of personal communication with colleagues
  • Recognition of performance promotes self worth
  • Higher team performance
  • Effective written and verbal communications
LESSON 1: Basics of Effective Communications   LESSON 2: Sending a clear message
  • Who is my target audience?
  • What is expected?
  • What communication form should I use?
  • How to communicate in all 4 types
  • Do's and Don'ts
  • Basic business writing skills
  • Basic business verbal skills
  • Presentation skills
  • How to use
  • Do's and Don'ts
LESSON 3: Actively seek to understand?   LESSON 4: Getting Personal
  • Listening Skills
  • Behavioral helpers
  • How to work with teams
  • How to improve team Communication
  • Do's and Don'ts
  • Identifying communication destroyers
  • Personal action plan
  • 10 things to do tomorrow
  • How to empower your plan
  • Do's and Don't

 

Pricing: 20 attendees or less, you provide the location, computers and lunch for the class.

Travel and Lodging: is included provided your location is within 50 miles of a major airport

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